Fulton Presbyterian Manor received a certificate of recognition from Presbyterian Manors of Mid-America for reaching goals in fiscal year 2018, covering the months of July 1, 2017, through June 30, 2018.
The recognition came through PMMA’s Emerald Awards Program, designed to encourage its 17 locations and 2 hospices to achieve high levels of resident and employee satisfaction, meet financial goals, build philanthropic support for the organization’s mission and meet marketing goals. There are 11 areas measured for the Emerald Awards.
To receive an emerald, a community has to meet its goals in all 11 areas. Certificates of recognition were given out to communities that reached their goals in one or more category.
Fulton was recognized for reaching independent living resident satisfaction goals, and meeting occupancy and safety goals.
“This recognition is a visible sign of Fulton Presbyterian Manor’s commitment to the mission of PMMA of providing quality senior services guided by Christian values,” said Bruce Shogren, chief executive officer for PMMA.
PHOTO: Bruce Shogren, president and CEO for PMMA, left, and Bill Taylor, chief operating officer, right, present Dawn Smith, executive director, with a certificate for reaching goals in three of the 11 Emerald Award categories in fiscal year 2018.